ITIL enables you to fully benefit from proven best practices in IT and is relevant to anyone involved in the delivery or support of IT services. ITIL stands for Information Technology Infrastructure Library is a set of guidelines that helps Here are ITIL Interview Questions for fresher as well as experienced candidates to get their dream job. This certification shows how operations shift between each stage of the ITIL lifecycle, which processes are used, and what their generic contribution to the best practices of service management.
ITIL 4 Foundation enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services. ITIL is aligned with various international quality standards including ISO/IEC 20000 (IT Service Management Code of Practice) and has been adopted by thousands of organisations worldwide, such as NASA.